Privacy Policy

Privacy Policy

This Privacy Policy ("Policy") describes how Luxridge Building Contracting collects, uses, and discloses the personal information of users ("User" or "you") when accessing or using our website and related services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you consent to the practices described in this Policy.

1. Information We Collect
   • Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you register an account, place an order, or interact with our website.
   • Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and operating system. This information helps us analyze trends, administer the website, and improve our services.
   • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can control cookies through your browser settings, but disabling cookies may limit certain functionalities of our website.
2. Use of Information
   • We use the collected information for various purposes, including:
     1. Providing and improving our services.
     2. Processing and fulfilling orders.
     3. Communicating with you about your account and updates.
     4. Responding to your inquiries and providing customer support.
     5. Personalizing your experience and delivering targeted content.
     6. Conducting research and analytics to improve our website and offerings.
     7. Protecting our rights, property, or safety and that of our users.
3. Information Sharing and Disclosure
   • We may share your personal information with third parties in the following circumstances:
     1. Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as payment processors, shipping partners, and IT support. These providers have access to your information solely for the purpose of performing their services and are obligated to maintain its confidentiality.
     2. Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with legal obligations, or respond to lawful requests from public authorities.
     3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Retention
   • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
5. Data Security
   • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Websites and Services
   • Our website may contain links to third-party websites or services that are not operated or controlled by us. This Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.
7. Children's Privacy
   • Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove such information and terminate the child's account.
8. Your Rights
   • You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain processing activities. To exercise these rights or request further information, please contact us using the information provided below.
9. Changes to this Policy
   • We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated Policy on our website or sending a direct notification. Your continued use of our services after any changes to this Policy constitutes your acceptance of the revised terms.
10. Contact Information
    • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at enquiry@luxridge.ae

Effective Date: 27 February 2025